Privacy
Policy
Last
modified: October 30, 2011
This
Privacy Policy applies to all of the products and services offered by Socialdial
Inc. or its subsidiaries or affiliated companies. Sometimes, we may post
product specific privacy notices to explain our products in more detail.
If you have
any questions about this Privacy Policy, please feel free to contact us through
our website or write to us at
Privacy
Policy
Last
modified: October 30, 2011
This
Privacy Policy applies to all of the products and services offered by Socialdial
Inc. or its subsidiaries or affiliated companies. Sometimes, we may post
product specific privacy notices to explain our products in more detail.
If you have
any questions about this Privacy Policy, please feel free to contact us through
our website or write to us at
Privacy
Matters
c/o Socialdial Inc.
181 Fremont Street
San
Francisco, CA 94105
USA
Information
we collect and how we use it
We may
collect the following types of information:
- Cookies – When you download
CrowdCall, we send one or more cookies to your phone or other device. We
use cookies to improve the quality of our service, including for storing
user preferences, improving search results and ad selection, and tracking
user trends, such as how people search.
- Log
information
– When you access CrowdCall services via a browser, application or
other client our servers automatically record certain information. These
server logs may include information such as your web request, your
interaction with a service, Internet Protocol address, browser type,
browser language, the date and time of your request and one or more
cookies that may uniquely identify your browser or your account.
- User
communications
– When you send email or other communications to CrowdCall, we may
retain those communications in order to process your inquiries, respond to
your requests and improve our services. When you send and receive SMS
messages to or from one of our services that provides SMS functionality,
we may collect and maintain information associated with those messages,
such as the phone number, the wireless carrier associated with the phone
number, the content of the message, and the date and time of the transaction.
We may use your email address to communicate with you about our services.
- Location
data – CrowdCall
offers location-enabled services. CrowdCall may receive information about
your actual location (such as GPS signals sent by a mobile device) or
information that can be used to approximate a location (such as a cell
ID).
In addition
to the above, we may use the information we collect to:
- Provide,
maintain, protect, and improve our services and develop new services; and
- Protect
the rights or property of SocialDial or our users.
If we use
this information in a manner different than the purpose for which it was
collected, then we will ask for your consent prior to such use.
Socialdial
processes personal information on our servers in the United States of America
and in other countries. In some cases, we process personal information outside
your own country.
Information
sharing
Socialdial
only shares personal information with other companies or individuals outside of
Socialdial in the following limited circumstances:
- We have
your consent. We require opt-in consent for the sharing of any sensitive
personal information.
- We
provide such information to our subsidiaries, affiliated companies or
other trusted businesses or persons for the purpose of processing personal
information on our behalf. We require that these parties agree to process
such information based on our instructions and in compliance with this
Privacy Policy and any other appropriate confidentiality and security
measures.
- We have a
good faith belief that access, use, preservation or disclosure of such
information is reasonably necessary to (a) satisfy any applicable law,
regulation, legal process or enforceable governmental request, (b) enforce
applicable Terms of Service, including investigation of potential violations
thereof, (c) detect, prevent, or otherwise address fraud, security or
technical issues, or (d) protect against harm to the rights, property or
safety of Socialdial, its users or the public as
required or permitted by law.
If Socialdial becomes
involved in a merger, acquisition, or any form of sale of some or all of its
assets, we will ensure the confidentiality of any personal information involved
in such transactions and provide notice before personal information is
transferred and becomes subject to a different privacy policy.
Information
security
We take
appropriate security measures to protect against unauthorized access to or
unauthorized alteration, disclosure or destruction of data. These include
internal reviews of our data collection, storage and processing practices and
security measures, including appropriate encryption and physical security
measures to guard against unauthorized access to systems where we store
personal data.
We restrict
access to personal information to Socialdial employees, contractors and agents who
need to know that information in order to process it on our behalf. These
individuals are bound by confidentiality obligations and may be subject to
discipline, including termination and criminal prosecution, if they fail to
meet these obligations.
Accessing
and updating personal information
When you
use Socialdial services, we make good faith efforts to provide you with access to
your personal information and either to correct this data if it is inaccurate
or to delete such data at your request if it is not otherwise required to be
retained by law or for legitimate business purposes. We ask individual users to
identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information residing on backup tapes),
or for which access is not otherwise required. In any case where we provide
information access and correction, we perform this service free of charge,
except if doing so would require a disproportionate effort. Because of the way
we maintain certain services, after you delete your information, residual
copies may take a period of time before they are deleted from our active
servers and may remain in our backup systems. Please review the service Help
Centers for more information.
Enforcement
Socialdial regularly
reviews its compliance with this Privacy Policy. When we receive formal written
complaints, it is Socialdial’s policy to contact the complaining user regarding
his or her concerns. We will cooperate with the appropriate regulatory authorities,
including local data protection authorities, to resolve any complaints
regarding the transfer of personal data that cannot be resolved between Socialdial
and an individual.
Changes
to this Privacy Policy
Please note
that this Privacy Policy may change from time to time. We will not reduce your
rights under this Privacy Policy without your explicit consent. We will post
any Privacy Policy changes on this page and, if the changes are significant, we
will provide a more prominent notice (including, for certain services, email
notification of Privacy Policy changes). We will also keep prior versions of
this Privacy Policy in an archive for your review.
